Insider Telecom Updates Every Customer Should Know

Good day, valued customer!

I hope you are doing well! We sincerely appreciate your patronage, that’s why we always try to improve our services to better serve you.

Because of that...

There are some important updates about Insider Telecom that you must know. They are quite important and may even be of help to find more ways to improve your business. We recommend that you at least go over the topics and see if there’s anything you can relate with.

Here is a list of topics we think you should know about:

Insider Telecom is moving to a more modern technology!

a. As some of you are already aware, we are happy to formally announce that we are moving to a more modern platform that includes many new features:

i. Text translation of emails

ii. Video conferencing

iii. Instant Messenger

iv. Significant control over your forwarding of numbers via a web-based control panel

v. Several powerful features under the hood to improve reliability.

vi. Membership in an ever-growing national community list of illegal telemarketing phone numbers which our system will now block.

b. Customers are being moved over a few at a time and on their schedule. If you have not already spoken with us about it, we will be contacting you to schedule a time to switch you over to the new system.

c. Your existing feature set remains the same, and your pricing remains the same for those features. There are some optional advanced features that available for a small fee.

New billing options

a. If you are interested in monthly, or even yearly billing, those options are available for our customers paying via credit card and signing up for automatic payments.

b. Just let us know and we’ll help you choose the billing option that works best for your situation.

More phone options

a. For people who are looking for phones with additional quick keys and status lights, we’re happy to offer a 10-button version of our Grandstream phone.

b. Need a desk phone but hate being tied down to one spot because of limited wired connectivity? We now have a WiFi enabled desk phone that can used where running Ethernet would be troublesome.

c. Grandstream now has a reliable and inexpensive DECT cordless phone we have seen used successfully on a number of installations.

d. If you’re using your smartphone as for taking work calls, you can now install the new softphone application. This can ring separately from your cell phone, allowing separation from your work and personal calls.

e. We now have a WiFi enabled phone for locations that are difficult to wire for ethernet.  For instance, a host station in a restaurant, behind a bar, or at the far end of a warehouse.

Some new communication options:

a. We will no longer be sending out emails about system features and such.

b. You can follow us on Facebook 

c. Follow us on LinkedIn 

d. Or bookmark and constantly visit our blog for more tips, tidbits, and updates!

Referral fee for new clients

a. A $250 referral fee will be provided as a credit or direct payment to an individual for any system of 5 users or more that signs up and remains with us for at least 6 months.

b. We are actively marketing and growing Insider Telecom. New customers help us keep your prices low due to the high level of fixed costs in this business. Please send ‘em our way!

Insider Telecom is in its 8th year of operation and we are constantly incorporating new innovations!

Thanks for being our customer! Looking forward to more years of fruitful partnership with you!

XO

Chuck